Your Website Shouldn't Be a Constant Worry
Launching a website or app is just the beginning. Without regular updates, security monitoring, and maintenance, even the best-built platform slowly becomes vulnerable and unreliable. At Faistron, we handle the ongoing technical upkeep — updates, security, backups, and performance — so your website or app stays fast, secure, and dependable, letting you focus on running your business instead of babysitting your tech.
Talk to Our Support TeamSupport & Maintenance Services We Offer
Comprehensive coverage that keeps every part of your platform running smoothly.
Regular Updates
Keeping your platform, plugins, and dependencies current, so nothing breaks from being out of date.
Security Monitoring
Ongoing monitoring to catch vulnerabilities and threats before they become real problems.
Backups & Recovery
Scheduled backups so your data is always recoverable if something ever goes wrong.
Bug Fixes
Quick fixes for issues that pop up, so small problems don't turn into bigger ones.
Performance Monitoring
Keeping an eye on speed and uptime so your site or app stays fast and reliable.
Uptime Alerts
Instant alerts if your site or app goes down, so we can respond fast.
Ongoing maintenance isn't just about avoiding problems — it's about keeping your platform genuinely reliable for the people who use it.
Peace of Mind
One less thing to worry about — we handle the technical upkeep so you don't have to.
Fast Response Times
When something does go wrong, we're quick to respond and get it fixed.
Reduced Security Risk
Regular monitoring and updates significantly lower the chance of a security breach.
Consistent Performance
Your site or app stays fast and reliable instead of slowly degrading over time.
Fewer Surprises
Proactive maintenance catches issues before they turn into costly emergencies.
A True Long-Term Partner
We stay involved beyond launch, genuinely invested in how your platform performs.
Why Choose Faistron for Support & Maintenance
We treat your platform like it's our own, because your reliability is our reputation too.
Dedicated Support Team
You get real people who know your project, not a generic support queue.
Experience Across Platforms
We support WordPress, custom-coded sites, SaaS platforms, and mobile apps alike.
Proactive, Not Reactive
We look for potential issues before they cause downtime, not just after something breaks.
Transparent Work
You get a clear summary of what was done each month — no vague "maintenance performed" notes.
Full-Stack Coverage
From frontend bugs to backend performance, we handle the full picture.
SEO-Aware Maintenance
We make sure updates and fixes don't accidentally hurt your search rankings.
Support Plans
Basic
Monthly updates, security patches, and uptime monitoring — a good fit for smaller sites.
Standard
Everything in Basic, plus regular backups, performance checks, and priority support response.
Priority
Full support coverage with fast response times, proactive monitoring, and ongoing improvements.
Reach out for pricing based on your site or app's size and specific needs.
Let Us Handle the Maintenance
Set Up a Support PlanHow We Approach Support & Maintenance
A proactive process built to prevent problems, not just react to them.
Initial Assessment
We review your current site or app to understand its setup, risks, and maintenance needs.
Set Up Monitoring
We implement uptime, performance, and security monitoring across your platform.
Establish Backup Routine
We set up scheduled backups so your data is always protected.
Ongoing Maintenance
We handle regular updates, bug fixes, and small improvements every month.
Monthly Reporting
You get a clear summary of what was updated, fixed, and monitored.
Continuous Improvement
We look for small ways to keep improving your platform's speed and reliability over time.
FAQs
1. What's included in a support and maintenance plan?
Regular updates, security monitoring, backups, bug fixes, uptime monitoring, and a monthly summary of work completed.
2. How much does website maintenance cost?
Plans typically range from $50 to $500+ per month depending on the size and complexity of your site or app.
3. How fast do you respond to issues?
Response times depend on your plan, with priority plans offering same-day response for urgent issues.
4. Do you support platforms other than WordPress?
Yes, we support custom-coded websites, SaaS platforms, and mobile apps in addition to WordPress.
5. Will maintenance affect my SEO rankings?
No — if anything, regular maintenance helps protect your rankings by keeping your site fast, secure, and error-free.
6. Can I cancel or change my plan later?
Yes, plans can be adjusted or cancelled based on your changing needs, with notice as outlined in your agreement.